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    • EntraPass Go: Installation and Getting Started
    • EntraPass Web Installation & Setup
    • Installing the mDVR Android App
    • Installing the mDVR iPhone App
    • NVR: How to View and Download Video
      • FAQ: Live Resolution
    • OpenEye Manual
    • Radius: Install and Set Up
    • Radius: Register
    • Radius: Search
    • TVR Remote
    • E120: System Setup
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    • E120: Manual Backup
    • E240: Auto USB Export
    • E240: Manual Export
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  • Home
  • Access Control
    • Transponders & Key Fobs
    • Hardware
    • Fiber Optics
    • Barrier Arms
    • Software
  • Design
  • Video
    • Analytics
    • Recording and Storage
    • Video Solutions
    • License Plate Recognition
  • Support
    • EntraPass Go: Installation and Getting Started
    • EntraPass Web Installation & Setup
    • Installing the mDVR Android App
    • Installing the mDVR iPhone App
    • NVR: How to View and Download Video
      • FAQ: Live Resolution
    • OpenEye Manual
    • Radius: Install and Set Up
    • Radius: Register
    • Radius: Search
    • TVR Remote
    • E120: System Setup
    • E120: Auto Backup
    • E120: Manual Backup
    • E240: Auto USB Export
    • E240: Manual Export
  • About
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Home Support

Support

EntraPass Go: Installation and Getting Started

EntraPass Web Installation & Setup

Doorking Guide: The Basics

exacqVision Client Installation & Getting Started

Installing the mDVR Android App

Installing the mDVR iPhone App

NVR: How to View and Download Video

FAQ: Live Resolution

OpenEye Manual

Radius: Install and Set Up

Radius: Register

Radius: Search

TVR Remote

E120: System Setup

E:120 Auto Backup

E120: Manual Backup

E240: Auto USB Export

E240: Manual Export

Having trouble? We're here to help!

Call our helpful care team at 949-916-1400 for assistance with any service request.

Or send an email to: [email protected]

See below for our most frequently asked questions, and more detailed software instructions on the menu to the left.

Frequently Asked Questions


  • How do I add a keyfob to a user in EntraPass Web?
  • How do I search for a key fob in EntraPass Web?
  • How do I use the EntraPass Go mobile app?
  • How do I search for or download a video in exacqVision NVR?
  • How do I change a door schedule in EntraPass Web?
  • How do I add resident information in Doorking?
HOA Technology is a DBA of ProTEK Integration Inc. | 9601 Irvine Center Dr | Irvine, CA 92618| 949 916-1400 | CA Lic # 931141 B, C10, C7, D16, CA Locksmith LCO5557 | CA Alarm Company Operator ACO 6764 | Texas Department of Public Safety License - Alarm and Electronic Access Control Contractor License B19611
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